AI agents for hotels and venues
AI agents with your whole property in their head
Meet the Coordinator: the first GRAND agent. It learns from everything that happens in your house, answers like a colleague who never sleeps, and gets things done. You stay in charge.
Meet the agents
One is already on the floor. Two more are in training.
The Coordinator
Your operational right hand
Learns from every booking, guest, invoice and shift. Ask it anything, ask it to move things, ask it to draft, it works across rooms, events and the restaurant.
The Revenue Manager
Your pricing brain
Learning to set your prices automatically, reading demand, pickup and the market, and adjusting rates around the clock so every night sells at the right price.
The Staffer
Your rota writer
Learning to staff the house automatically, building rotas from forecasted arrivals, events and covers, and reshuffling shifts the moment plans change.
Full property context
It has learned your whole house
The Coordinator works in the same system your team does, bookings, guests, events, F&B, invoices. So its answers aren't generic hotel wisdom; they're about your Tuesday.
- Answers from live data, not last month's report
- Connects rooms, events and the restaurant
- Spots patterns before you go looking
Hands-on help
Ask for a change. Approve it. Done.
Tell it what to move, rebook or fix. The Coordinator lays out exactly what it's about to change, and nothing happens until you approve. Then it does every update, in every system, at once.
- Plans the change across calendars, sheets and teams
- One approval, every update carried out
- A note left on everything it touches
Daily briefings
Briefed before the shift starts
Ask what you should know today and the Coordinator has already checked, arrivals against past stays, notes and allergies on file, tonight's event. The morning handover, done in one question.
- Arrivals checked against guest history
- Allergies and preferences flagged in time
- Tonight's events already in the picture
You stay in charge
AI in a hotel only works if you can trust it. So we made trust the design.
The Coordinator proposes; a human approves. It never touches a booking, an invoice or a guest message on its own.
Anything the Coordinator does lands in the same activity log as your team's work, who asked, what changed, when.
The Coordinator only sees and does what its role allows, the same roles and rights you already run your team on.
What the Coordinator learns from your house stays in your house. It's never used to help another hotel.
Works better together
Got a question?
What is the Coordinator?
The first GRAND agent, an AI colleague with full context across rooms, events and F&B. It answers questions from your live data, drafts proposals and replies, and carries out changes you approve.
Does the AI act on its own?
No. The Coordinator prepares the work, a plan, a draft, a proposal, and waits for your approval. Nothing touches a booking, an invoice or a guest until a human says go, and every action is logged.
What does it learn from?
From your own GRAND data: bookings, guests, events, function sheets, invoices and the restaurant. What it learns about your house stays in your house, it is never used for other properties.
You said three agents, where are the other two?
In training. The Coordinator is on the floor today; the Revenue Manager (automatic pricing) and the Staffer (automatic staffing) will be introduced when they're ready to work.
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