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Hotel housekeeping and maintenance software

Every room's status, live in every pocket

Checkout fires the cleaning task. The room flips to clean from the phone in the housekeeper's pocket. The front desk sees it the same second, no radios, no paper lists, no walking the halls.

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What sets us apart

We dare to be GRAND, especially with these

It knows who arrives next.

The app runs on live PMS data, so the day sorts itself: early arrivals first, late checkouts last, stay-overs in the gaps. A standalone housekeeping app can't do that.

Maintenance with a paper trail.

Snap a photo of the dripping tap and the room is flagged, the task is assigned and the fix confirmed, one thread from report to fixed, no Post-its.

Any phone. Nothing to install.

The app runs in the browser on whatever is in your team's pocket, no shared terminals, no app-store updates, no IT project.

The front desk already knows.

Statuses, blocked rooms and finished tasks sync live to the front-desk calendar. Nobody calls reception to say 204 is ready, reception saw it happen.

Room status

The whole house at a glance

Every room, color-coded and live. Checkout fires the cleaning task by itself, the status flips from the housekeeper's phone, and a clean room goes straight back on sale.

  • Live status in every pocket
  • Checkout creates the cleaning task automatically
  • Clean rooms go back on sale instantly

Maintenance

From dripping tap to fixed, tracked

Report a fault from any phone, photo attached. The room blocks out of sale in the calendar so nobody sells it, and the task stays open until the fix is confirmed.

  • Report faults with a photo
  • Rooms block out of sale automatically
  • See what's fixed and what's waiting

Tasks & teams

Everyone knows their rooms before the shift starts

Assign rooms per housekeeper and let priorities follow today's arrivals. Notes and messages land in the right pocket, not on a whiteboard back at reception.

  • Assign rooms per housekeeper
  • Priorities follow today's arrivals
  • Messages reach the right person, not everyone

See the future of hospitality

Get a personal walkthrough of GRAND and see how rooms, events and F&B come together on one AI-assisted platform, no strings attached.

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Works better together

Hotel PMS The drag-and-drop heart of your hotel Learn more Hotel Booking Engine Commission-free direct bookings Learn more Automations Set it up once: it runs every time Learn more Restaurant POS A point of sale that knows your hotel Learn more Agents AI with full property context Learn more

Got a question?

Does housekeeping work without the GRAND PMS?

Housekeeping & Maintenance is the operations layer of the GRAND PMS, the point is the shared data. Checkout fires the cleaning task and clean rooms go straight back on sale precisely because rooms and housekeeping live on one platform.

What devices does my housekeeping team need?

Any phone or tablet with a browser, nothing to install, nothing to configure. Housekeepers open the app, see their rooms and get going.

Can an external cleaning company use it?

Yes. Give them access to just the housekeeping app and they see rooms, statuses and tasks, while your calendar, rates and guest data stay yours.

What happens when a room is out of order?

It's blocked from sale everywhere at once, the front-desk calendar and the booking engine, until the maintenance task is closed. No more selling a room with a broken shower.

What does Housekeeping & Maintenance cost?

Nothing extra. Housekeeping & Maintenance is included in the Hotel Management System plan. As always: integrations included, support included.

Get a glimpse of the future

We help you do more across all hospitality operations, delivering excellence in every guest interaction.

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