Event venue management software
Made for event venues, from enquiry to final invoice
GRAND is built specifically for event venues, no hotel module required. One system carries the whole journey: the enquiry, the proposal, the dietary counts, the space calendar, the invoice. AI drafts the paperwork; you close the deals.
What sets us apart
Why event venues dare to be GRAND
Our AI Inbox prepares the most beautiful proposals your prospects have ever seen. Send them with two clicks, and see your conversion rate soar. Oh, and we follow up for you, so you don't have to.
GRAND Group Portal is the first digital guest experience for group bookings. It helps you collect things like dietary restrictions, invoicing details, registrations and much more.
Our one-of-a-kind group booking engine lets you sell meeting rooms and delegate packages, directly on your website. Really good for those smaller groups that take 70% of your time, but give you 30% of your revenue.
GRAND runs your venue standalone, no hotel module required. Every email, proposal, change and payment lives on one booking record, and when the event ends, the invoice already matches what actually happened.
Proposal Management
AI-assisted eProposals
Forward your enquiry emails to your *magic* inbox and our AI assistant prepares proposals for you - most of the time, all you have to do is just press send.
- Legally binding signatures
- Automatic follow up, so you don't have to
- Upsell directly in proposal to boost revenue
Enquiry pipeline
Every enquiry lands in one pipeline
Email, phone, booking engine or walk-in, every enquiry lands in the same list, with a tab per status. See what's new, what's waiting on the customer, and what's about to close.
- Every channel in one list
- Status and value at a glance
- Nothing slips through the cracks
Customer portal for groups
We've solved dietary restrictions – and much more
Our unique customer portal for groups reimagines the booking process for you and your bookers. Help them help you by collecting vital information automatically.
- Purpose-built, automated dietary restriction collection
- Makes it easy for the customer to rebook
- In-experience upsells increase revenue up to 14.6%
Invoicing
The final invoice writes itself
Every change along the way, headcount, menus, AV, rooms, is already on the booking. When the event ends, the invoice is one click, not one evening.
- Deposits and prepayments handled
- Changes flow straight to the invoice
- Spaces, F&B and AV on one invoice
Banquet Event orders & Run sheets
Detailed planning made easier than ever
Easily make changes directly to the event order or run sheet, and everything is saved everywhere automatically. No more going in-and-out of bookings to update your event orders.
- Update bookings directly from event order
- Filter by department to only show relevant information
- Print-friendly versions (if you still insist on printing)
Custom workflows
Never forget anything, ever again
Our easy-to-manage workflows let you run everything with ease, without ever missing a beat. Select a workflow for your booking and see the event planning train run on time, every time.
- Send customers the right emails at the right time
- Segment however you like – meetings, weddings, you name it
- No manual things to remember
Group Booking Engine
Small groups book themselves
Our one-of-a-kind group booking engine lets you sell meeting rooms and delegate packages, directly on your website. Really good for those smaller groups that take 70% of your time, but give you 30% of your revenue.
- Live availability on your own website
- Delegate packages, priced and paid online
- Zero emails before the booking lands
CRM
Know every customer by heart
Companies, contacts and every booking they've ever made, connected. When they call again next year, you already know their setup, their menu and their billing address.
- Every contact and company connected to its bookings
- Full history on one record
- Spot your best customers at a glance
Works better together
Got a question?
Does GRAND work for venues without hotel rooms?
Yes: Sales & Events runs standalone for pure event venues. Enquiries, proposals, the space calendar, function sheets and invoicing all work without a single hotel room in the system.
What does a proposal look like for the customer?
A beautiful web page: not a PDF attachment. Your customer reads it on any device, accepts upsells, and signs legally binding, right in the proposal. You see every view and every signature live.
How does the Group Portal reach our guests?
Your booker gets a link and shares it with their group. Guests fill in dietary restrictions and details themselves, the counts land on the booking and the function sheet automatically, with no spreadsheet in between.
What does GRAND cost for an event venue?
You pick the modules your venue needs, see pricing for the details. As always: integrations included, support included.
Get a glimpse of the future
We help you do more across all hospitality operations, delivering excellence in every guest interaction.
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