Full-service hotel management software
The whole house on one system
Rooms, meetings and the restaurant usually mean three systems and a stack of interfaces between them. GRAND runs the whole house on one platform, one calendar, one guest bill, one data layer, so nobody switches systems or types anything twice.
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12 – 15 May 2026 
What sets us apart
We dare to be GRAND, especially with these
Front desk, sales & events and the restaurant run on the same platform with one data layer. You replace the PMS + events tool + POS stack, and every interface between them, with one system.
Dinner, bar and breakfast land on the guest's folio the moment they're tapped, with the name looked up live. No interface to babysit, no end-of-night import, no lost checks.
The venue, the dinner and the room block quoted in one document, drafted by AI from the enquiry email, signed legally binding in the browser. And we follow up for you, so you don't have to.
Room, restaurant, minibar, event master account, everything lands on the right folio before checkout, because it never left the system. And the whole house's numbers arrive in one morning report.
Win the business
AI-assisted eProposals
Forward the enquiry email to your *magic* inbox and the AI drafts a beautiful web proposal, the venue, the dinner and the room block, already priced. Your customer signs legally binding right in the browser, and the follow-ups run themselves.
- Legally binding signatures
- Automatic follow up, so you don't have to
- Upsell directly in proposal to boost revenue
Enquiry pipeline
Every enquiry lands in one pipeline
Email, phone, booking engine or walk-in, every enquiry lands in the same list, with a tab per status. See what's new, what's waiting on the customer, and what's about to close.
- Every channel in one list
- Status and value at a glance
- Nothing slips through the cracks
Event Booking Engine
Meetings and events, booked like hotel rooms
Sell meeting rooms and delegate packages straight from your own website, live availability, paid online, booked in minutes. Your team keeps the big events; the small meetings book themselves.
- Live availability, straight from the calendar
- Delegate packages priced per person
- Instant confirmation, straight to the inbox
Hotel Booking Engine
Commission-free bookings from your own website
Leisure guests, business travellers and event delegates book direct on your own site, commission-free, straight into the same system that runs the rest of the house.
- No per-booking commission, ever
- Live rates and availability from the PMS
- Upsells sold right in the booking flow
Customer story
Sonnerupgaard Manor runs on GRAND
The historic manor near Hvalsø runs meetings, weddings and accommodation on one system, proposals that used to take an evening go out in minutes, and revenue has grown more than 30% in three years without more back-office staff.
increase in revenue
over 3 years after implementation
time saved on proposals
from day one
increased efficiency
compared to pre-implementation levels
Food & beverage
The POS that knows who's in room 14
Dinner, bar and breakfast are charged to the room with the guest's name looked up live, because the POS is the PMS. No interface to babysit, no end-of-night import, no lost checks.
- One tap from table to folio
- No end-of-night reconciling
- One guest bill across the whole stay
Charge to room
From table 12 to room 14 in one tap
The waiter taps “Charge to room”, the POS looks the guest up live in the PMS, and dinner lands on the folio before the plates are cleared. At checkout there's one bill, the room, the dinner and the nightcap.
- Guest lookup live from the PMS
- Charges land on the folio instantly
- Event tabs route to the master account
Rooming lists
From the booker's spreadsheet to assigned rooms
Every group block still starts with a spreadsheet of names, and that's fine. Drop it onto the booking, let auto-assign put the guests in the block's rooms, and the front desk sees a normal arrival list. Next: the Coordinator reads the booker's email and fills the list in for you.
- The booker's spreadsheet lands on the booking
- Auto-assign fills the whole block in one click
- Coordinator fills it in for you, coming soon
Housekeeping
Every room's status, live in every pocket
Checkout mornings after a full house are housekeeping's hardest days. Statuses update live on every phone, the front desk sees clean the second it happens, and the afternoon's arrivals walk into ready rooms.
- Live room status on every phone
- Priorities follow the day's arrivals
- No radio calls, no paper lists
Invoicing
Every charge on the right bill
Room, restaurant, minibar, event master account, everything lands on the right folio before checkout, because it never left the system. One invoice for the company, or split exactly as the organizer wants it.
- Venue, F&B and rooms on one invoice
- Deposits and prepayments handled
- Changes flow straight to the invoice
Reporting
Know your numbers before your coffee's cold
Rooms, F&B and events revenue live on one data layer, so occupancy, ADR and covers arrive in the same morning report. No spreadsheet consolidation, no waiting for month-end.
- Rooms, events and F&B in one report
- Live numbers, not month-end numbers
- Ask the AI anything about your data
Got a question?
Can restaurant charges go to the guest's room bill?
Yes: that's the point of one system. The POS looks the guest up live in the PMS, so dinner lands on the folio the moment it's tapped. No interface, no end-of-night import, no lost checks.
Do we still need a separate POS or events system?
No. Front desk, sales & events and the restaurant run on the same platform with one data layer. You replace the PMS + events tool + POS stack, and every interface between them, with one system.
Can an event's dinner and room block be on one invoice?
Yes. The venue, the dinner and the room block are quoted in one proposal and settled on one master account, with room charges split out to individual guests where needed.
Do room blocks for events come out of hotel inventory automatically?
Yes. An event's room block reserves real room-type inventory, and unclaimed rooms release back for sale automatically at the cutoff date, no spreadsheet reconciling between departments.
How long does it take to switch the whole house to GRAND?
Most properties are up and running in less than a month, rooms, events and F&B together. No chaos, no long manuals, just a system that makes sense from day one.
Get a glimpse of the future
We help you do more across all hospitality operations, delivering excellence in every guest interaction.
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