Consistently great guest experiences in half the time
Sonnerupgaard Manor decided to go with a forward-thinking system instead of legacy. That took them on an efficiency journey with even better results than they had expected.
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- Headquarters
- Denmark
- Segment
- Conference hotel
- Employees
- 30
- Products
- GRAND S&C + HMS
About
Sonnerupgaard Gods, one of Denmark's most enchanting historic estates, is located in the heart of Zealand's countryside near Hvalsø. Dating back to 1341, this nearly 700-year-old manor house offers a captivating blend of medieval heritage and contemporary sophistication. As a premier destination for weddings, corporate events, and refined accommodation, Sonnerupgaard Gods is dedicated to delivering an extraordinary experience at every touchpoint.
To achieve consistently great guest experiences while reducing operational time, Sonnerupgaard Manor partnered with GRAND, a forward-thinking management system designed specifically for the hospitality industry. GRAND's AI-assisted solutions helped the manor complete everyday tasks in half the time while maintaining their commitment to excellence.
Challenge
Sonnerupgaard Manor sought to streamline their operations whilst maintaining the same or better guest experiences. A lot of time was spent on staying on top of everything and making sure that their weddings and meetings had the right information at the right time.
Solution
GRAND's platform was a perfect fit for Sonnerupgaard's needs. Powerful automations to send the right information at the right time, automated follow up on missing information and easy-to-use and fast-to-send proposal management made everything run a lot smoother.
“We can deliver better guest experiences consistently, with a lot less work. It's almost as if we don't have to remember anything anymore. Everything just runs smoothly.”
Anders Puge Ferm-Knudsen
Owner and CEO of Sonnerupgaard Manor
Result
By embracing GRAND's technology, Sonnerupgaard Manor was able to provide their guests with a unique and excellent guest experience, resulting in better reviews. Further, they grew their revenue significantly without the need for more back office personnel.
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