Migrated in two weeks. Intuitive from day one.
Egelund Slot moved a royal castle's conference operation onto GRAND expecting a painful migration and weeks of training. Instead the team migrated themselves in two weeks, and the system was so intuitive they simply started working.
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- Headquarters
- Fredensborg, Denmark
- Segment
- Conference venue
- Rooms
- 37
- Products
- GRAND Sales & Events + HMS
About
Egelund Slot is Denmark's youngest royal castle, built in 1915–17 for Dowager Queen Louise and set in the scenic woodland of North Zealand near Esrum Lake, between Hillerød and Fredensborg, just 40 minutes from Copenhagen. Today the castle is run exclusively as a meeting and conference centre: an exclusive venue where companies, organisations and boards gather for meetings, seminars and courses, with 37 unique rooms and conference facilities for up to 60 participants.
Behind the royal history sits a forward-thinking operation in constant motion. When the time came to replace their booking system, Egelund Slot chose GRAND, and discovered that changing the engine of the house didn't have to slow the house down.
Challenge
The team at Egelund Slot knew their old system inside out, and the worry that comes with replacing one was familiar: a migration that drags on, data that goes missing, and coordinators relearning their own jobs while conferences and courses keep arriving. Like most venues, they expected the switch to cost them weeks of training and a stretch of running two systems side by side before the new one felt like home.
Solution
It went very differently. The team ran the migration themselves, with GRAND's onboarding team on hand for the parts that needed a helping hand, and had the castle up and running on GRAND in two weeks without missing a beat. From the first morning, the interface simply made sense: bookings, function details, rooms and billing live in one place, laid out the way coordinators actually work. There was no thick manual and no weeks of training. The team just started working.
Result
Today the everyday running of the castle feels lighter. Every conference has its details in one place, the kitchen and the coordinators read from the same page, and a new colleague finds their way around on the first day. The system change the team once braced for has become their reference point for how painless a switch can be, and the time saved goes where Egelund Slot wants it: on their guests.
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